Privacy Policy

Effective Date: 2/19/25

Scale Smart AI is committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you use our services or visit our website.

• Information We Collect

  • Name, phone number, and email address

  • Business name and website details

  • Messages and interactions with our services

• How We Use Your Information

  • Provide AI-driven automation and customer engagement services

  • Send automated review requests and follow-up messages

  • Improve customer service and business operations

  
  

  SMS Disclosure

  
  When you opt in to receive SMS communications from Scale Smart AI, we collect and use your phone number solely for delivering service updates, automated review requests, follow-ups, and relevant business communication.

  
  We do not share or sell your mobile opt-in or personal information with third parties for marketing purposes.
  

  You may opt out at any time by replying

  STOP, and receive assistance by replying

  HELP.

• Opt-Out & Data Rights

  • Reply STOP to opt out of messages anytime

  • Request data removal by contacting [Your Email]

• Third-Party Services

  • We may use platforms like Google, Zapier, and GoHighLevel but do not sell your data

• Security Measures

  • We take precautions to protect your data from unauthorized access

• Updates to This Policy

  • Any changes will be posted here with an updated effective date

• Contact Us

  📩 info@scalesmartai.net

Terms of Service

Effective Date: 2/19/25

Welcome to Scale Smart AI! These Terms of Service (“Terms”) govern your use of our website, services, and any related products (collectively, the “Services”). By accessing or using our Services, you agree to these Terms.

Acceptance of Terms

By using Scale Smart AI, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, please do not use our Services.

Services Provided

Scale Smart AI offers AI-powered automation solutions, including but not limited to:

1. Reputation management and automated review requests

2. AI-driven lead follow-up and nurturing

3. Automated customer communication and workflow optimization

We reserve the right to modify, update, or discontinue any part of our Services at any time.

User Responsibilities

By using our Services, you agree to:

• Provide accurate and complete information when required.

• Use our Services in compliance with all applicable laws and regulations.

• Not engage in fraudulent, abusive, or harmful activities.

Payment and Subscription Terms

• Certain Services require a paid subscription. By subscribing, you agree to pay all fees as outlined at the time of purchase.

• Payments are non-refundable, except as stated in our Satisfaction Guarantee policy.

• We may update our pricing and will notify you in advance of any changes.

  
  

Cancellation & Termination

• You may cancel your subscription at any time, but no refunds will be issued for unused portions of the subscription period.

• We reserve the right to suspend or terminate accounts that violate these Terms or engage in prohibited activities.

Intellectual Property

• All content, trademarks, logos, and technology used in our Services are owned by Scale Smart AI or licensed to us. You may not copy, distribute, or modify any of our intellectual property without prior written permission.

  
  

Limitation of Liability

• Scale Smart AI provides Services on an “as-is” and “as-available” basis. We do not guarantee specific results.

• We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Services.

  
  

Privacy Policy

• Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

  
  

Changes to These Terms

• We may update these Terms periodically. Continued use of our Services after updates means you accept the revised Terms.

  
  

  SMS Communications

  
  By providing your phone number, you consent to receive SMS messages from Scale Smart AI. These messages may include service updates, appointment reminders, review request notifications, marketing messages, and customer support alerts.

  
  

  Message frequency may vary. Message and data rates may apply.
  

  You can opt out at any time by replying

  STOP, or get help by replying

  HELP.

  
  Your information will be handled in accordance with our

  Privacy Policy.

  
  

Contact Information

• If you have any questions about these Terms, please contact us at:

📧

Email: info@scalesmartai.net